![]() They kept saying it was weather related which I can't accept because other flights (including AA) were coming and going the entire day!!! One customer service member said the plane we were supposed to be on had to be maintenances and another said they didn't have a flight crew. I feel like AA didn't take any responsibility. Then American Airlines didn't want to get us a ride to SFO which we finally received after a lot of arguing which I don't find ideal. I didn't like that when we landed in San Jose our bags were in SFO. I also missed 2 extremely important fairs that my company was expected to participate in on Saturday Morning. I also didn't like that the only flight we could get the next day was into San Jose (not SFO which is what I paid for) there wasn't any offer of reimbursement for hotel, taxi or flight. That way you could reduce the 10 hour anxiety attack and mixed emotions coming with all the drama. ![]() ![]() Why not just let us know we aren't going to be flying out. Cons: "Well I didn't like that we sat at the airport for nearly 10 hours after multiple flight delays and cancellations. ![]()
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